"Critical government programs…endangered by staffing crisis"

Professor Linda Bilmes of the John F. Kennedy School of Government at Harvard University speaks with Jay Goodman Tamboli about her new book, The People Factor: Strengthening America by Investing in Public Service and the staffing crisis that faces the American government. Bilmes and co-author W. Scott Gould are calling on a federal investment of $10 billion over the next five years to improve recruiting, training, and management of the federal workforce. (10:33)
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