Undercover Doctors Key For Detecting Fraud, Says Perception Strategies Co-Founder

Brooke Billingsley, the co-founder of Perception Strategies, an Indiana-based company that deploys secret patients, told TRNS that the use of undercover patients is an important tool in providing effective medical care.

“It’s the only true way to get an unbiased assessment of what the process is and what’s really occurring,” said Billingsley. “When you’re sending somebody in, they have no vested interest in the outcome.” (0:15)

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